Being asked to take an assessment you were not expecting is unsettling, and job seekers are a common target for fraud. It is sensible to check. Here is how.
What a real invitation looks like
- It names the company you applied to, and the role.
- It comes from an address at
testcandidates.com, or from the employer with a link totestcandidates.com. - The link takes you to a page on
testcandidates.comor on that employer's branded assessment page, which we host.
We run assessments on behalf of employers. So the company hiring you chose the tests and will see your results, and we are the platform they used. If the email names a company you have never applied to, that is worth questioning.
What we will never ask you for
We never ask a candidate for money. Taking an assessment is free for you, always. If anything asks you to pay a fee, buy equipment, or cover a deposit, it is not us.
We also never ask you for:
- your bank details, card number or National Insurance number
- a copy of your passport or driving licence
- a password for any other account
- payment to "unlock" or "release" your results
If you are not sure
Contact the employer directly, using contact details you found yourself rather than any in the email. Ask them whether they sent it. A real employer will not mind being asked, and a genuine assessment will still be there afterwards.
You can also email support@testcandidates.com. Tell us the company named in the email and we can tell you whether an assessment exists.
If you have already clicked something you regret
Opening an assessment link does no harm on its own. If you entered a password or bank detail somewhere you now doubt, change that password and contact your bank. Then tell us, so we can check whether anything was sent in our name.